The PowerPack video player for WordPress websites will modify video embeds (like Youtube) to where consent tools can have difficulty capturing proper consent.
As of January 10th, 2025, we have released an update to our plugin to support the PowerPack video player, however you need to also submit a ticket, requesting us to enable PowerPack compatibility for your license. Please contact us here for us to enable PowerPack video support for your license(s). We will enable Usercentrics "Window Events" and provide you with an additional piece of code to copy/paste into your website.
Depending on the number of requests we receive, we will likely release this feature natively within our plugin/app.