To answer this question, please select “yes” if you have a process to ensure that all reviews, endorsements and testimonials on your website or application are provided by individuals that have actually used your products or services. For example, you should select “yes” if you ask individuals to provide their order number or some other type of confirmation that they are an actual customer before they are allowed to post a review, endorsement, or testimonial. If you select “yes” to this question, you will be asked to provide a description of the process that you use to ensure that all reviews, endorsements, and testimonials are provided by actual customers.
If you do not have a process for ensuring that all reviews, endorsements and testimonials are provided by individuals that have actually used your products or services, please select “no” to this question.