If an individual sends the keyword asking to opt out of SMS messaging, will you send a confirmation message?

Modified on Thu, 18 Sep, 2025 at 11:11 AM

To answer this question, please select “yes” if, when an individual sends the keyword asking to opt out of SMS messaging, you will send them a confirmation text stating that they have been successfully unsubscribed from SMS messages. For example, if an individual texts “Stop” and you will send them a message stating “Please note that you have successfully unsubscribed from SMS messages”, then you should select “yes”. On the other hand, if you will not send a confirmation message in response to the opt out keyword, you should select “no” to this question. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article