FAQ - Usercentrics cookie consent solution

This is a Frequently Asked Questions area for common questions regarding the setup, implementation, or testing of the complimentary Usercentrics cookie consent solution that we provide

Set up manual control for Tawk (tawk.to) live chat
If you are having difficulty getting Usercentrics to control the live chat script for tawk.to, try updating the tawk.to script so to set up the Usercentrics...
Fri, 30 Aug, 2024 at 10:22 AM
Webflow reCaptcha not working
If you are using Webflow with reCaptcha, you may experience issues with reCaptcha properly responding to the Usercentrics consent solution. This is due to h...
Fri, 6 Sep, 2024 at 10:17 AM
Using the Geolocation feature of the Termageddon + Usercentrics plugin
This article will help you determine which regions/countries/states to select/enable for who to show the consent tool. This geolocation feautre is currently...
Thu, 12 Sep, 2024 at 9:23 AM
PowerPack video support
The PowerPack video player for WordPress websites will modify video embeds (like Youtube) to where consent tools can have difficulty capturing proper consen...
Mon, 21 Jul, 2025 at 5:01 PM
Upgrading consent solution to Version 3 (Beta)
Created 01/15/2025 Usercentrics released Version 3 of their consent solution, improving page load speed and opening up full css styling.   Version 3...
Mon, 27 Jan, 2025 at 2:00 PM
Setting up Microsoft Clarity to require consent (Microsoft Clarity API)
NOTE: Microsoft Clarity offers the ability to collect website analytics without tracking users as they navigate between pages. In other words, it will reco...
Thu, 24 Jul, 2025 at 12:03 PM
Using Shopify's consent solution
Instead of using the complimentary Usercentrics consent solution for your Shopify website, consider using Shopify's native consent solution: Benefit...
Fri, 31 Jan, 2025 at 9:37 AM
Duda Facebook Feed not loading
If you have recently implemented the Cookie Consent solution into your website and have had difficulty with any facebook feed embeds, try adding the pre-def...
Mon, 21 Jul, 2025 at 10:34 AM
Geolocation feature of Consent Solution
How to Use Geolocation with Usercentrics V2 (all web platforms) If you are using WordPress, you can utilize the Termageddon plugin's geolocation fea...
Thu, 17 Jul, 2025 at 1:37 PM
Set up compatibility with Google Consent Mode (video instructions included)
The instructions below are to implement proper consent when using Google Tag Manager to deliver Google Services such as Google Analytics 4, Google Ads, Conv...
Thu, 24 Jul, 2025 at 12:05 PM