To answer this question, please select “yes” if an individual can purchase goods, services or digital products directly on your website or application or through a payment portal on your website or application. This means that individuals can make purchases through an eCommerce portal on your website or application or through a payment portal (e.g. they are linked directly to PayPal to make their purchase). 


You should select “no” to this question if any of the following apply: 

  • Individuals cannot purchase on your website or application;  

  • You simply display goods, services, or digital products but the consumer is taken onto a website or application managed by a third party (e.g. Amazon) to make the actual purchase (please note that this is different from a simple payment portal managed by a third party payment processor such as PayPal);

  • You display goods, services or digital products  but the user is taken to a website or application managed by a third party where that third party’s Terms of Service will govern the terms of the purchase or the agreement (e.g. the third party dictates if the individual can get a refund);

  • You have a separate contract that you have your customers sign when making a purchase that discusses the terms that apply to the purchase (e.g. you send a contract to your clients that discusses whether the client can get a refund).