Can a customer rescind their subscription?

Modified on Mon, 4 Mar, 2024 at 11:12 AM

To answer this question, please select “yes” if the customer can rescind their subscription. To rescind a subscription would mean revoking a subscription shortly after signing up for a subscription (i.e. within a day or two of purchasing the subscription). When a subscription is rescinded, the customer is not charged for any automatic renewals of the subscription. Usually, when a subscription is rescinded, the customer will receive a refund for the money that they paid for the subscription. If you do not offer customers the ability to rescind their subscription and instead they need to notify you of cancellation prior to the automatic renewal date, please select “no” to this question. 

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