To answer this question, please select how a user can terminate their account with you. Usually, accounts need a username (or email) and a password to sign in and can list customer billing details, subscription plans, and purchase or order histories. To answer this question, please select one or more of the following options: 

  • By contacting us: please select this option if the user must contact you through your email address to request to terminate their account; 

  • Through their account on the website or application: please select this option if the user must terminate their account through a page, form or button directly on your website or application; 

  • Other: please select this option if the options above do not apply to you. If you select this option, you will be able to input how a user can terminate their account into a provided field.