Will refunds be issued for any reason?

To answer this question, please select “yes” if you will issue refunds if a customer asks for one, without them having to provide a reason for requesting the refund or having to provide a certain reason to qualify for a refund. If the customer needs to meet certain conditions to qualify for a refund (e.g. they were sent a product that was the wrong color or they were unable to download the digital product), please select “no” to this question. If you select “no” to this question, you will be able to select the reason(s) that the customer must have to be able to receive a refund.