FAQ - Cookie consent solution

Contact form not working? Here's how to fix it
If you are using the Termageddon/Usercentrics cookie consent banner, your contact form may have a message on it that states “We need your consent to load th...
Wed, 15 Mar, 2023 at 10:24 AM
Improving page load speed when using the Usercentrics cookie consent tool
Page load speed is important, as is complying with applicable privacy laws.  These two goals can sometimes conflict when features like consent solutions are...
Mon, 15 Jul, 2024 at 4:11 PM
Jetpack conflict with cookie consent solution
If you are having difficulties implementing the consent solution due to a conflict with Jetpack, disabling the "Compose using shortcodes to embed media...
Thu, 22 Jun, 2023 at 10:23 AM
Embedding consent tool into a HighLevel (gohighlevel.com) webste
The Usercentrics consent solution needs to be added to the 'body tracking code' field when you have a HighLevel website.   1. Log into your high...
Mon, 26 Jun, 2023 at 2:32 PM
Usercentrics cookie consent and JetPack WordPress Plugin
There is a known issue between Usercentrics and a particular feature within the JetPack plugin.  If you are using the JetPack plugin, you will need to d...
Mon, 28 Aug, 2023 at 3:31 PM
Usercentrics consent tool not working on mobile
After implementing Usercentrics, you may experience issues with buttons not being clickable when viewed on mobile.  This tends to almost always be due to a ...
Sat, 6 Jan, 2024 at 2:02 PM
My 3rd party services are no longer working after adding the cookie consent mechanism to my site.
On very rare occassions after Implementing the UserCentrics Cookie Tool on your website, you may notice that an embedded video no longer plays, or a font no...
Wed, 29 May, 2024 at 10:22 AM
Google's Basic Consent Mode Version 2 (v2) - Instructions
Implementation instructions The instructions below are to implement proper consent when using Google Tag Manager to deliver Google Services such as Google ...
Tue, 11 Jun, 2024 at 7:58 AM
Usercentrics cookie consent buttons do not work on mobile Wix website
We have noticed that some Wix websites have issues with 3rd party consent solutions when trying to click a button within the consent tool. The issue is ...
Fri, 22 Mar, 2024 at 9:09 AM
Styling the "This third party embed is being blocked" message
When a user declines certain third party Services (such as YouTube video embeds, map embeds, etc.), that means they have not consented to having these th...
Wed, 1 May, 2024 at 3:40 PM