FAQ - Cookie consent solution

PowerPack video support
The PowerPack video player for WordPress websites will modify video embeds (like Youtube) to where consent tools can have difficulty capturing proper consen...
Tue, 11 Feb, 2025 at 10:44 AM
Upgrading consent solution to Version 3 (Beta)
Created 01/15/2025 Usercentrics released Version 3 of their consent solution, improving page load speed and opening up full css styling.   Version 3...
Mon, 27 Jan, 2025 at 2:00 PM
Setting up Microsoft Clarity to require consent (Microsoft Clarity API)
NOTE: To set up compatibility with Microsoft Clarity, you must first upgrade your embed code to the new Usercentrics Version 3 consent banner.  I...
Wed, 2 Jul, 2025 at 3:18 PM
Using Shopify's consent solution
Instead of using the complimentary Usercentrics consent solution for your Shopify website, consider using Shopify's native consent solution: Benefit...
Fri, 31 Jan, 2025 at 9:37 AM
Duda Facebook Feed not loading
If you have recently implemented the Cookie Consent solution into your website and have had difficulty with any facebook feed embeds, try adding the pre-def...
Tue, 18 Feb, 2025 at 3:12 PM
SmartSlider compatibility
If you are loading videos via the WordPress SmartSlider plugin, you may have issues with the consent blocker. If this is your case, try adding the following...
Thu, 1 May, 2025 at 4:07 PM
Geolocation feature of Consent Solution
How to Use Geolocation with Usercentrics V2 (all web platforms) TL;DR: the code below can be copy/pasted into the <head> of the website which w...
Fri, 11 Jul, 2025 at 11:14 AM