To answer this question, please select the type of refund that the customer will receive if they (the customer) cancel their purchase. A cancellation takes place when the buyer changes their mind about their purchase and asks not to receive the item prior to shipment (if they purchase goods), download (if they purchase digital products), or performance (if they purchased a service). A refund is a repayment of the money that the customer paid you for the goods, services, or digital products that they purchased. To answer this question, please select one of the following options:
Full refund: please select this option if you will return all of the money that the customer paid you for the goods, services, or digital products that they purchased and then canceled;
Partial refund: please select this option if you will return a portion of the money that the customer paid you for the goods, services, or digital products that they purchased and then canceled. You should select this option if you deduct any money from the refund for any reason, such as taxes, shipping costs, credit card processing fees, a cancellation or a restocking fee from the full purchase price prior to issuing a refund.