How can a user cancel their purchase?

To answer this question, please select how a customer can cancel their purchase. A cancellation takes place when the buyer changes their mind about their purchase and asks not to receive the item prior to shipment (if they purchase goods), download (if they purchase digital products), or performance (if they purchased a service). To answer this question, you may choose one or more of the following options: 

• By contacting us: please select this option if the customer will need to contact you via the email address listed in your Terms of Service to cancel their purchase; 

• Via the website or application: please select this option if the customer will need to fill out a form or click a button on your website or application to cancel their purchase; 

• Other: please select this option if you use a method for customers to cancel their purchase that is not listed above. If you select this option, you will be able to input your cancellation method into the field provided.