To answer this question, please select how a customer can cancel their purchase. A refund is a repayment to a customer of the money that they paid you for the goods, services, or digital products that they purchased on your website or application. Refunds take place only after goods have been delivered to the customer, services have been performed or digital products have been delivered (as opposed to cancellations which happen prior to these events taking place). To answer this question, you may choose one or more of the following options:
By contacting us: please select this option if the customer will need to contact you via the email address listed in your Terms of Service to request a refund;
Via the website or application: please select this option if the customer will need to fill out a form or click a button on your website or application to request a refund;
Other: please select this option if you use a method for customers to request a refund that is not listed above. If you select this option, you will be able to input how customers can request a refund into the field provided.